Privacy Policy

1. Core Privacy Protection Principles & Compliance Standards

We regard user personal information security and privacy protection as one of the most important core operational principles of the platform, and strictly abide by international cross-border data protection regulations and global mainstream privacy security standards. All user information generated during browsing, consultation, order placement, payment settlement, logistics distribution and after-sales service will be protected with full-cycle standardized management and end-to-end encryption technology. We always adhere to the principles of legal collection, legitimate use, transparent management, secure storage and active protection, and never collect user information excessively, never abuse user data, and never leak user private information in any illegal way.

2. Standardized and Limited Information Collection Scope

The platform only collects the most necessary basic user information required to complete order fulfillment, logistics delivery, payment verification and after-sales follow-up services. The collected information scope is strictly limited to customer receiving address information, order transaction records, payment verification data, and routine consultation service records. We do not collect user sensitive privacy information, do not obtain irrelevant personal data, and do not conduct unauthorized hidden information collection behavior. All information collection behaviors are completely based on actual order service needs, without any redundant collection and commercial data packaging purposes.

3. Strict Information Usage Rules & No Commercial Leakage Commitment

All user information stored in our system is only used for internal order processing, logistics arrangement, after-sales problem solving, service quality optimization and platform data statistics. Under no circumstances will we sell, rent, trade, or commercially transmit user private information to any third-party merchants, marketing platforms, data statistical institutions, advertising agencies and external cooperative organizations without the user’s active and explicit written consent. We will never use user information to send spam messages, unsolicited promotional emails and irrelevant marketing disturbances, and fully protect users from commercial privacy infringement.

4. Enterprise-Grade Encryption Storage & Multi-Level Permission Management

All user private data is stored in an independently encrypted backend server system, adopting industry-standard end-to-end encryption technology to prevent external network attacks, data interception, illegal access and information tampering. The platform implements strict multi-level internal authority management, only opening limited information access permissions for individual staff who are directly engaged in order processing and customer service work. All internal employees have signed formal confidentiality agreements, and any unauthorized information query, download, leakage and dissemination behavior will be strictly restricted and regulated to eliminate internal information security risks from the source.

5. Complete User Independent Information Management Rights

All platform users have complete and independent information management rights. Users can independently query personal order data, modify incorrect receiving information, update address content, and apply for permanent deletion of personal identity information stored in the platform. After receiving the user’s valid deletion application, the platform will completely clear all user-related personal private information within the standard processing cycle. We only retain fully anonymized untraceable order statistical data for financial bookkeeping and operational data analysis, which cannot correspond to any individual user identity and will not cause any privacy impact on users.

6. Regular Data Cleaning & Long-Term Security Maintenance Mechanism

The platform automatically cleans expired, invalid and redundant user information on a regular basis through backend programs, avoiding long-term repeated storage of user private data and reducing potential privacy risks. Our technical team regularly conducts full-platform security vulnerability detection, encryption algorithm upgrade, server security maintenance and system risk troubleshooting every month, continuously optimizing the platform’s data protection system and maintaining the long-term stable and safe operation of user privacy information.

7. Transparent Privacy Operation & Sustainable Protection Mechanism

We always maintain open and transparent privacy protection rules, standardize every link of information collection, storage, use, transmission and elimination, and continuously improve the privacy protection system according to international policy updates and industry security iteration. We are committed to providing global users with the safest and most reliable privacy protection guarantee, so that every user can browse, shop and consult on the platform with absolute peace of mind.

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